|
PLACING AN ORDER:
Eco-fabrik is an on-line retailer of earth friendly and fair trade clothing for men, women and baby products. We carry a large selection of bamboo shirts, hemp shirts and organic cotton products ready to ship within 24 hours in most cases. You can access all products; bamboo golf shirts, bamboo t-shirts, organic cotton t-shirts, bamboo golf towels, bamboo sports towels and hemp clothing by clicking on the " SHOP" tab at the navigation bar. Under the "Shop" tab, you will see four categories; Men, Women, Baby Products and Accessories. Select the category of your choice and double click on that. This will open up the page with sub categories and related products. For your convenience we have also provided links to different products from all pages. No matter which page you are on, you will see blue anchor text with names like; bamboo golf shirts or hemp t-shirts and organic cotton baby products etc. Simply click on any one of these products and it will take you to that page. We have also provided "search" function where you can type the name of the product and search for that. If you still have difficulty finding a product, simply send us an email or give us a call at toll free phone number. We will try to get back to you as soon as possible. We are your 7/24/365 on-line store and as such you can place the order with few clicks right from your keyboard at any time of the day or night any where in the world. To place an order, simply go to a product page and browse through the product offerings. Once you find an item you would like to purchase, click on the "Add to Cart" button to add it to your shopping basket. The item will appear in the Selected Items column on the right of the screen. This is your shopping cart. Once you have finished your shopping, proceed to checkout and follow the instructions for creating an account and finalizing your purchase. Eco-fabrik accepts VISA, Master Card, Discover, American Express and Pay pal.
SALES TAX:
We are based in California therefore we only collect applicable state and local tax for orders shipped to customers in the state of California.
|
BACK ORDERS
In the event when an item is out of stock after you have placed an order with us, we will notify you within 48 hours of the order and find the best resolution for fulfilling the order.
CANCELLATIONS
Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please email to support@ecofabrik.com to cancel an order.
------------------------------------------------------------------------------------------------------
SHIPPING (USA):
|
Order Amount |
USPS Priority
(3-7 days) |
UPS 2nd day
(2-3 days) |
UPS Next Day
next day) |
|
$00.01 - $25.00 |
$4.95 |
$25 |
$45 |
|
$25.01 - $50.00 |
$6.95 |
$30 |
$50 |
|
$50.01 - $75.00 |
$8.95 |
$35 |
$55 |
|
$75.01 - $100.00 |
$10.95 |
$40 |
$65 |
|
$100.01 - $150.00 |
$12.95 |
$55 |
$85 |
|
$150.01 - $200.00 |
$18.00 |
$65 |
$95 |
|
$200.01 - $250.00 |
$24.00 |
$75 |
$100 |
|
$250.01 and up |
$25 & UP |
$100 & Up |
$150 & Up |
Orders are typically processed and shipped within 24 hours except when it is long weekend, an official US holiday or x-mas holidays. Orders placed on the weekends will be shipped on the next business day. Standard shipping typically takes 3-7 days. Products are shipped using the most cost efficient methods possible. We are committed to using recycled packaging and shipping envelopes as compared to cartons where possible but we will never compromise product safety. * Please note that free shipping is NOT applicable to wholesale or Business 2 Business promotional orders.
For all international orders, customers are responsible for paying any customs, import duties and/or any other charges or fees that may be incurred by importing products into your country. We cannot determine in advance what these fees will be. For more information, please contact your local customs office. We always make sure the proper customs paperwork is attached.
Canada Shipping
The total shipping charge would be $25.99 for any order to Canada, regardless of order size.
For shipments to Alaska, Hawaii and Puerto Rico please contact us before ordering so that shipping can be calculated correctly.
|
RETURNS:
Your satisfaction is 100% guaranteed
We want you to shop worry free at Eco-Fabrik. If you are not completely satisfied with your purchase, just return the unwashed, unused merchandise to us within 30 days of receipt, along with the original invoice, and we will gladly reimburse you the purchase amount less freight charges. No questions asked. Our goal is to turn our web visitors into our customers and our customers into repeat customers by earning their confidence, their trust and their referral business.
As all of our products from bamboo golf shirts to bamboo bath towels and from bamboo sports towels to bamboo golf towels or organic cotton tee shirts to hemp t-shirts whether these are blank or decorated, are guaranteed against manufacturer's defects in workmanship. We will replace the defective item free of charge or refund your purchase amount plus the freight charges whatever your preference. Your satisfaction is 100% guaranteed, period.
|
|
|
